Frequently Asked Questions

Our jerseys are selected with a strong focus on materials, detailing, stitching and overall finish.

They are designed to capture the classic look and feel of iconic football shirts while remaining comfortable for everyday wear.

Our retro jerseys generally fit true to size. For a looser or more relaxed fit, we recommend sizing up.

Please check the size guide on each product page before ordering.

• Wash inside out
• Use a cold or low-temperature wash
• Use a gentle cycle
• Avoid bleach
• Avoid tumble drying where possible
• Do not iron directly over names, numbers or patches

You can choose a name, number, patch, or combine them however you like. Each option is independent.

No. Each customization option is independent.

• Name only
• Number only
• Patch only
• Name + number
• Name + patch
• Number + patch
• Name + number + patch

The name is applied to the back of the jersey.

Where available, the lettering is designed to match the period-appropriate font and style associated with that particular jersey and season.

You can choose the number you would like displayed on the jersey.

Where available, the number style is matched to the jersey's era and visual identity.

Certain jerseys have optional patches available.

Depending on the jersey, patches may be located on the sleeve or chest.

Where available, the patch is selected to match the jersey and the style of that particular season or competition.

Contact us as soon as possible if you notice a mistake.

We will always try to help, but once customization or order processing has begun, changes cannot be guaranteed.

Yes. Customized jerseys can be returned in line with our return policy.

If there is any problem with the product or order, contact us and we will work with you to find the most appropriate solution.

• Processing: 1–3 business days
• Shipping: approximately 7–10 business days

Delivery may sometimes be faster in countries with higher shipping volumes and stronger local delivery networks.

Shipping times are estimates and delays can occasionally happen due to customs, carriers, weather, holidays or other circumstances outside our control.

We ship worldwide.

In rare cases, temporary carrier or import restrictions may prevent delivery to a particular location.

Yes. Tracking information is provided once your order has been dispatched.

Please allow some time for the carrier's tracking system to update.

International tracking does not always update at every stage.

A few days without an update does not necessarily mean your package has stopped moving or has been lost.

Customs duties, import taxes and other local charges may apply depending on your destination.

These charges are the responsibility of the customer.

We are not responsible for customs clearance or fees associated with your purchase.

Contact us as quickly as possible.

If your order has not yet been dispatched, we will do our best to correct the address.

Once an order has shipped, we cannot guarantee that the delivery address can be changed.

You may request a return within 30 days of receiving your order.

• Items should be unused and unworn
• Items should be in their original condition
• Original packaging should be included where applicable

Please contact us before returning an item so we can provide the correct return instructions.

For standard returns or incorrect size selections made by the customer, return shipping is normally the customer's responsibility.

If the problem was caused by us, or the item arrived damaged or defective, we will work with you to arrange an appropriate solution without additional cost.

Contact us and include your order number and clear photos showing the issue.

If the issue is confirmed to be our responsibility, possible solutions include:

• A replacement
• Free reshipment
• An exchange
• A partial refund
• A full refund

Approved refunds are normally returned to the original payment method.

Once issued, please allow approximately 5–7 business days for the refund to appear.

Where eligible, exchanges are subject to product and size availability.

If your preferred replacement is unavailable, we will discuss the available options with you.

If you need to change or cancel an order, contact us as soon as possible.

We will do our best to help, but once an order has entered processing, customization or shipping, changes and cancellations cannot be guaranteed.

Contact us and we will help investigate the issue.

For the fastest support, please include:

• Your order number
• A short explanation of the problem
• Photos where relevant

Our support team is available Monday–Friday, 9:00 AM–6:00 PM.

For questions about products, sizing, orders, shipping or returns, use our Contact Us page.